Great Chocolate, Guaranteed

As happy as making fine chocolate makes us, there is one thing that makes us even happier – your enjoyment and satisfaction. If for any reason you are not completely satisfied with any of our products, simply return them to us and we will apply a credit to your account.

Please return items within 5 days.

Include the reason for your return, along with your name, email address and phone number (so we may call you with any questions) in the shipping carton, wrap the package securely, and send it to the following address:

Lore’s Chocolates – Returns
34 S. 7th Street
Philadelphia, PA 19106

For your protection, please use UPS or Insured Parcel Post for shipment.

A credit for the price of the item and applicable taxes will be applied to your credit card. Shipping and handling charges are not refundable unless a result of an error by Loreschocolates.com.